Business Process Engineer at Old Mutual Insure

Speaker Profile
MatebelloTsuari
Business Process Engineer
Old Mutual Insure
About this Speaker
Matebello Tsuari is a seasoned Business Process Engineer and Business Analyst with more than nine years of experience spanning the insurance, telecommunications, and IT consulting industries. Her expertise lies in driving digital transformation, workflow automation, and strategic process improvement, with a proven track record of delivering value through projects involving intelligent document processing, robotic process automation, and system integrations across platforms such as Salesforce, ServiceNow, and microservices architectures.
In her current role within the insurance sector, Matebello partners with stakeholders to bridge business needs and technology solutions, enabling organisations to make smarter, technology-driven strategic decisions. She is particularly passionate about the evolving role of the Digital Business Analyst, championing the use of emerging technologies such as AI, RPA, and analytics to shape innovation and influence business outcomes.