Business/Solutions Architect at FNB 
About this Speaker
Maele Masibi is a technology, customer experience AI and business transformation leader with a career shaped by a passion for using innovation to create meaningful business impact. He began his career in management consulting, working for leading firms such as Accenture and IQ Business, where he built a strong foundation in business analysis, problem-solving and value delivery.
He later moved into financial services, joining FNB as a Business Analyst in 2013 and steadily growing through the ranks into an executive role. His journey reflects a consistent ability to bridge strategy, technology and customer outcomes, translating complex ideas into practical solutions that improve how organisations serve customers and deliver value.
Today, Maele’s interests are focused on how the role of technology, AI and customer-led transformation is shaping the future of financial services and enabling organisations to remain relevant in a rapidly changing world.