Product Manager/Owner at Woolworths PTY Ltd
About this Speaker
Lerato Moagi is an experienced IT and Business Consultant with a proven track record of delivering innovative technology solutions that drive business growth and customer engagement. Her expertise spans across the Financial Services Industry—including Insurance, Loans, Investments, and Wealth Management—where she has successfully implemented CRM, BPM, BI, and cloud integration solutions.
As a consultant, Lerato excels at bridging the gap between business stakeholders and ICT teams, ensuring alignment and collaboration to achieve strategic objectives. She is passionate about leveraging technology to enable business operations and empower customers, and she thrives in environments that demand continuous improvement and innovation.
Currently, Lerato’s focus is on the e-commerce space, where she delivers value through online customer engagement applications and business applications. She is committed to enhancing product processes using advanced technologies such as AI, Machine Learning, and Robotic Process Automation (RPA) to create smarter, more efficient solutions.
Core Strengths:
- Product Management
- Agile PO/BA
- Scaled Agile Framework
- Digital Transformation & IT Strategy
- E-commerce & Customer Engagement Solutions
- CRM, BPM, BI & Cloud Integration
- AI, ML & RPA for Process Optimisation
- Business-ICT Relationship Management