All Conferences
The Business Evolving
Dates
4–5 Oct
2021
Format
Online
Fully virtual conference
Speakers
30+
across all sessions
Sessions
2 Days
3 parallel tracks · 4 keynotes
About the 2021 Conference
Create. Innovate. Iterate. Transform.
The 2021 Business Analysis Summit Southern Africa was held as a fully virtual conference on 4–5 October 2021, bringing together over 30 speakers and the wider BA community across Southern Africa and beyond for two intensive days of online sessions.
Under the theme The Business Evolving: Create. Innovate. Iterate. Transform., the programme explored how business analysts and their organisations must continuously evolve to remain relevant — creating new capabilities, innovating approaches, iterating on delivery, and driving transformation. The conference ran three parallel breakout tracks each day, giving delegates a choice of sessions across multiple themes.
The event was organised by IIBA Southern Africa, the official regional chapter of the International Institute of Business Analysis.
Full Programme
Conference Schedule
Opening
Conferencing Opening Address
Business Analysis — A Force for Solving Real Problems
Networking Session 1
Session Block 1 — 10:00 to 10:40
Building Dynamic Capabilities
The Analysis of Our #1 Stakeholder
Harry Potter & the Quest for Business Value
Session Block 2 — 11:00 to 11:40
Collaboration — Resistance to Acceptance
How Your Brain Stifles Innovation — The Effect of Cognitive Biases on Idea Generation
Driven: Lessons from Formula 1
Session Block 3 — 12:00 to 12:40
What is in a Name? Product Manager, Product Owner or Business Analyst
Business Architecture: Strategy Execution’s Secret Weapon
Networking (Session 3 slot)
Networking
Networking Session 2
Session Block 4 — 13:40 to 14:20
Business Analysis — Looking into the Future
Conquering Product Design
Making Agile Work for Business Analysis — A Framework for Effective BA in an Agile Environment
Session Block 5 — 14:40 to 15:20
Digital Product Delivery During Uncertain Times
Getting It Done — A Case for AI Techniques in RegTech
The Learning Environment
Closing Keynote
Sense and Respond — Business Analysis in a Decade of Change
Opening Keynote
The Shape of Things to Come
Networking Session 3
Session Block 1 — 10:00 to 10:40
In the Era of Agility
The Importance of Scope Management for BAs
If You Want Flow, Stop the Flooding — Enabling Business Agility through Lean Portfolio Management
Session Block 2 — 11:00 to 11:40
Critical Thinking for the Evolutionary BA
How to Achieve Build-in Cyber Security in Product Lifecycle Management
Using the Business Model Canvas as a Tool for Business Transformation
Session Block 3 — 12:00 to 12:40
Product Innovation Through Customer Centricity
Introducing #HolisticBusinessAnalysis
It Might Be a Sprint But Let’s Not Jump the Gun
Networking
Networking Session 4
Session Block 4 — 13:40 to 14:20
Blockchain: Let’s Get Practical. Lessons from an Experimental Blockchain Project
The Agile Requirement — A New Definition
Your Mind is your Mine
Session Block 5 — 14:40 to 15:20
Transform Your CX Outlook
Digital Transformation: The Infinite Mindset
AI! What’s the Fuss About?
Closing Keynote
Criticality of Business Analysis in Post Covid World
Keynote Speakers
Four Keynotes across Two Days
Themba Baloyi
“Business Analysis — A Force for Solving Real Problems”
Monday 4 October · 8:30–9:30
Delvin Fletcher
“Sense and Respond — Business Analysis in a Decade of Change”
Monday 4 October · 15:40–16:40
Khaya Sithole
“The Shape of Things to Come”
Tuesday 5 October · 8:30–9:30
Dr Denisha Jairam-Owthar
“Criticality of Business Analysis in Post Covid World”
Tuesday 5 October · 15:40–16:40
Conference Sponsors
Thank You to Our Supporters
Sponsors & Partners
Organiser
Join Us for 2026
16–18 November 2026 · Cape Town
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