In a world shaped by relentless technological advancement and shifting customer expectations, Sne Dlamini’s keynote explores the evolving role of the Business Analyst (BA) as a strategic enabler of business transformation.
Drawing from her extensive leadership experience across global organizations, Sne presents a compelling framework for repositioning the BA from a traditional support role to a future-fit leader who drives agility, innovation, and strategic alignment.
She challenges conventional perceptions and highlights how BAs must embrace a broader, more dynamic skill set—one that integrates data intelligence, human-centric design, and strategic delivery. The session is a call to action for BAs to become architects of change, capable of navigating complexity and delivering value in a digital-first world.
Key Takeaways
- Agility in an Age of Acceleration: BAs must adopt agile mindsets and practices to remain responsive and resilient in fast-changing environments.
- Data Intelligence Beyond the Dashboard: The future-fit BA leverages data not just for reporting but for predictive insights and strategic decision-making.
- Human-Centricity as a Competitive Advantage: Empathy and user-centric design are essential for creating solutions that resonate with real customer needs.
- Bridging Strategy with Delivery: The BA as the Glue plays a critical role in translating strategic intent into executable initiatives, ensuring alignment between vision and execution.
About the Speaker
Sne is a seasoned IT executive with over 2 decades of experience, including more than a decade in senior leadership roles spanning local, regional, and global jurisdictions. She is currently the Group Vice President for Technology and Digital at AECI, where she leads digital transformation strategy, enterprise IT operations, and technology alignment to drive business strategic imperatives.
Previously, Sne was the Chief Information Officer and Executive Committee Member at Discovery Insure, leading a team of 170+ IT professionals and championing agile delivery and business value realization. She has also held senior roles at Danone and Unilever, where she led IT functions across various regions and served as Unilever’s Global Release Manager based in Bangalore, India.
Academically, Sne holds a BSc in Computer Science, a BCom Honours in Information Systems, and an MBA. She is a passionate mentor, proud mother of three, an avid traveler, and extreme sports enthusiast. Her purpose is clear: to ignite the magic within herself and spark that same magic in others.