Every professional has been there—standing in the quiet aftermath of a failed project, a strained stakeholder relationship, or a personal career derailment, wondering, “What now?”
In this deeply personal and reflective talk, we will explore how the hardest professional moments—those that leave us bruised and questioning—can become breakthrough points. Drawing inspiration from Rumi and the Japanese art of kintsugi (repairing broken pottery with gold), Oupa reveals how scars can become strengths and how setbacks can reshape not just how we work, but how we connect.
This isn’t just a talk about bouncing back. It’s about bouncing forward—with deeper empathy, sharper problem-solving, and more meaningful human connection. Because resilience isn’t built in isolation—it’s forged through partnerships, perspective, and purpose.
Key Takeaways
- You’re not broken—you’re becoming.
- Learn how to reframe professional wounds not as liabilities, but as the very cracks where wisdom and creativity take root.
- Connection grows deeper through vulnerability.
- Discover how showing up honestly after failure strengthens trust, credibility, and team cohesion.
- Adversity expands empathy.Understand how setbacks make you a better listener, a more intuitive analyst, and a more human leader.
About the Speaker
Oupa Laka is a seasoned Business Analysis Consultant, speaker, and strategist with over 15 years of experience driving clarity, connection, and change across complex environments. He is known for helping teams and leaders unlock insight, navigate ambiguity, and deliver solutions that matter.
A sought-after voice in the global business analysis community, Oupa has spoken at renowned conferences including #BASummitSA (where he also served as Track Chair and Convener), #GABAC, and #BABeyond. He’s also brought his signature energy and presence to events as MC and facilitator, creating spaces where people learn, laugh, and lead.
With advanced qualifications in business analysis, project leadership, and agile product ownership, Oupa brings a rare blend of technical depth, strategic thinking, and authentic storytelling.
As a seasoned leader, Oupa has mentored aspiring and experienced business analysts, fostering a culture of growth and development. Combining technical expertise, strategic insight, and a passion for leadership, Oupa empowers individuals and organizations to thrive by embracing collaboration, innovation, and transformation. Whether on stage or in the strategy room, he’s the bridge between people, purpose, and performance.