Business Analysts often face challenges when implementing business changes, such as new systems, processes, and ideas, as well as efficiently deploying resources. Some of the challenges arise from what is known as “competing values” within organisations. The Competing Values Framework (CVF) identifies four fundamental competing values present in enterprises:
- Collaboration (doing things that last)
- Creation (doing things first)
- Competition (doing things fast)
- Control (doing things right)
As these values compete for an organization’s limited resources (time, funds, and manpower), effective management becomes crucial. Thus, the CVF helps identify potential conflicts that may arise due to competing values within an organisation. By recognising these conflicts, business analysts can devise strategies to address and mitigate them, ensuring a smoother business analysis process.
This presentation explores the application of the CVF as lenses for managing competing values in business analysis.
- Recognising and addressing conflicts that can arise from competing values to enhance the business analysis process.
- Exploring how business analysts can apply the CVF within their specific context for personal and team development, as well as to foster a shared vision and values among teams or throughout an organisation.
- A step-by-step application process that business analysts can follow when applying the CVF.
About the Speaker
Carrington Mukwasi is an accomplished business solutions specialist currently employed at ERG Africa. In his role, he plays a vital advisory role in initiatives aimed at helping the company achieve its business objectives through the effective use of business systems and technology.
With over 18 years of diverse experience, Carrington has worked in the mining, insurance, retail, higher education, and public service industries. He has primarily held senior business analyst and consultation roles within major multinational companies. His expertise spans across business analysis, solutions architecture, digital transformation, project management, and enterprise architecture.
Carrington’s educational background includes a Master of Commerce degree in Information Systems, a Bachelor of Science Honours Degree in Information Systems, and a BCS International Diploma in Business Analysis. Additionally, he holds several certifications, including TOGAF 9 (practitioner level), PRINCE2 (practitioner level), and ITIL Foundation, further attesting to his professional qualifications.