In 2022, I decided to take a break from my career; an incredibly liberating, yet terrifying idea. I had been doing business analysis for nearly 10 years, my entire working life! For me, it seemed clear that I had to unpack something: why was I feeling so unfulfilled and what needed to change? In this presentation, I wish to share some of the reflections from my journey throughout Western Europe, and how this has influenced my ideas around leadership and collaboration… and my return to a career as BA!
- The most important leadership qualities that BA’s need to cultivate to be effective (what does a Socratic BA look like?);
- Why asking questions can rub people off the wrong way (and how to deal with it);
- The importance of hope (and why BA’s should play a key part in inspiring those around them).
About the Speaker
Liezel has been learning how to do business analysis by doing it. For the last ten years, Liezel has gained experience analysing business in industries ranging from manufacturing, payments, insurance and engineering. She has worn many different hats – that of analyst, consultant, tester and teacher. She is currently working as a senior business analyst at the City of Cape Town’s Sustainable Energy Markets department where she is helping to make Cape Town a city of hope. Liezel holds a MPhil in Knowledge and Information Management from the University of Stellenbosch and an IIBA Certificate in Product Ownership Analysis (CPOA).