Much have been written and said on the implementation of RPA. Change management is mostly defined in terms of the physical implementation of the robots and although it is mentioned that it will have an impact on people having to be reallocated, little is said about the how. A big change management intervention for RPA projects is the discovery of people’s unique strengths in order to deploy them to new levels of of work and work in an environment where their colleagues may be robots. It is important that businesses invest in their staff and help them recognise their roles in the changing world of work and helping them identify their strenghts. The principle of the strengths approach is that when one is able to use the strengths for most of their work, they will perform at their best.
This presentation will explain the strengths approach and the applicability thereof within Robotic Process Automation.
About the Speaker
Carina is an experienced consultant, leadership- and team coach with a broad background spanning business and IT. She had done leadership and team coaching across various domains including financial services, medical science, SME’s and business entrepreneurs and students. As a business architect she understands business and organisational design.
She holds a BSc in Information Science from the University of South Africa as well as two Masters degrees – MPhil in Information and Knowledge Management from the University of Stellenbosch and an MPhil in Management Coaching from the Stellenbosch Business School. She is passionate about developing a culture of trust and maximizing individuals’ and teams’ capcity to engender a culture of trust in the workplace. She is now involved research to understand what individuals would need to flourish during and following an RPA implementation.
She is a holistic thinker and has the ability to sense the interconnectedness of ‘things’ and as a result can ‘connect the dots’ within her coaching and business architecture work. She approaches both business architecture and coaching from a systemic perspective.
Carina enjoys diversity and is able to form deep connections with people which makes her naturally attentive, thereby creating a safe and stimulating space for those she works with. As a creative thinker she generate ideas by the continuous acquisition of new knowledge and staying abreast in her fields of interests.