Through the pervasive use of communication technology, users often find themselves constantly connected to others to such an extent that a mind-set of permanent connectedness develops.
This mind-set, which accounts for the psychological connectedness users experience with their communication technologies, has been defined as Online Vigilance (OV).
The myriad of online communication platforms in use within organisations today has led to a communication (and consequently, disruption-prone) paradigm in organisations which requires careful consideration. Whether or not organisations have the capability to cultivate and support healthy communication norms and behaviours is a cause for concern.
Although there is an existing large body of research on media use, work-life balance and digital well-being, the question of how online vigilance impacts employee well-being remains largely unanswered.
In this presentation, the speaker will introduce participants to the concept of Online Vigilance (OV), the cognitive structures behind mobile Internet use, as well as some of the known impacts of cross-context interruptions.
A deeper understanding of ICT-enabled communication could offer unique insights to Business Analysis professionals because of the significance of ICT-enabled communication in the contemporary workplace.
About the Speaker
Liezel Conradie is a Business Consultant with a background in IT Business Analysis, in industries ranging from Financial Services to Physical Asset Management. She is a member of the Cognition and Technology Research Group (CTRG), based in the Information Science department at Stellenbosch University. CRTG conducts research concerning the interplay between human cognition and emerging digital technologies.