Do you believe that you base your decisions on objective analysis and robust data? Guess again!
Our brains, while powerful and creative, can also be quite lazy. To save time, they will try to simplify the processing of information into a reusable “rule of thumb”. Unfortunately, these mental shortcuts can lead to illogical errors in our thinking, leading to poor quality decision making. And things only get worse when we are tired, stressed or are multi-tasking!
Join me as we explore the most common types of cognitive biases and how they appear in business analysis. We will also learn how to recognize your biases, so you can begin working with, instead of against your brain.
About the Speaker
During her career, Angie has shifted from working face-to-face with customers (Business Operations), to articulating what customers need (Business Analysis and Process Engineering), to working with teams delivering the solution (Product Development and Product Ownership), to evolving ways to deliver the solution (Agile software development), to improving collaboration and delivery of many teams working together (Business and Enterprise Agility).
Angie has over 20+ years of experience working in process improvement and Agile environments, using many frameworks and approaches such as Scrum, Kanban, Nexus, LeSS, SAFe, etc. She has trained over 3500 delegates on topics such as Agile Fundamentals, Kanban Fundamentals, Agile Product Ownership, Business Agility, Agile Leadership, Visual Facilitation, Agile Facilitation, Agile Requirements, Scaling, etc.
In addition to her Agile experience, she is also a Certified Organisational and Relationship Systems Coach (ORSCC) and an Associate Certified Coach (ACC) with the International Coaching Facilitation (ICF).
Angie works as an Agile Enterprise Transformation Coach with Think Agile in South Africa. In her spare time, she serves on the Board of Directors for the Agile Alliance and is the Chair for the Emerging Economies initiative.