As companies embark on new ways of working to embrace the ever-changing technologies and digitization, workers with organizational knowledge and IP feel, understandably, threatened and fearful of loss of status or/and jobs.
BAs straddle the lines between business, technology and operations and therefore play a pivotal role in engaging these critical resources with empathy and understanding. This presentation discusses the reasons business stakeholders are sometimes reluctant to share knowledge and ways for BAs to overcome this hurdle.
1. Understand why business stakeholders are sometimes reluctant to share knowledge
2. Learn some techniques to overcome this hurdle
3. Understand why it is critical for BAs to know the benefits and shortfalls of their projects before engaging these stakeholders
About the Speaker
Jyothi has a wide array of interests and hobbies ranging from traveling and reading to gardening and the culinary arts. She is fascinated by the workings of the human brain and am constantly surprised by the human ability.