Let’s face it, the world is changing. Whether we are ready for it or not. Not only do we need to change the way we run and manage our businesses, we also need to change the way we think about our products and customers.
But we can’t just ‘think’ about doing things differently – we actually need to ‘do’ things differently.
Even if you don’t work in software development, you have probably heard about the management revolution caused by Agile software development. It is certainly no coincidence that the 5 largest companies in the world have adopted agile practices! But ‘being’ Agile is not about a set of development practices. We need to focus on delivering the right things for our customers, while still responding to changes both internal and external to our company.
Join me as we discuss practical ways to apply the following core business Agility principles in your environment:
– Delighting customers
– Descaling work
– Implementing enterprise-wide agility
– Nurturing agility
About the Speaker
Angie has never minded change. Over the course of her career, Angie has shifted from working face-to-face with customers (Business Operations), to articulating what customers need (Business Analysis and Process Engineering), to finding a problem-solution fit (Product Development, Product Ownership, Customer Experience Management), to evolving ways to deliver the solution (Agile solution development), to improving collaboration to deliver customer value (Business Agility, Enterprise Agility).
Angie strives to create delivery-focused environments where:
– Exceptional performance is new norm
– Individuals and teams share accountability for achieving goals
– There are high levels of trust
– Conflict is a creative, constructive force
– There is clarity on roles and who does what
– There is a strong customer-centric focus