2020 Programme

Make no mistake about it: disruption, interruption and the forces of change resulting from the confluence of megatrends and technological advancements such as those we are witnessing today, (more…)

Globally, we are facing extraordinary times that are accelerating higher levels of uncertainty and anxiety. The aggressive rate of change has resulted in some people working from home, attending church online (more…)

Games have been around almost as long as human civilisation. Games, like civilisation, evolved to fit man's ambitions and meet his needs. Games have recently spawned the field of gamification, a discipline (more…)

The business analysis profession has been pivotal in serving business for almost thirty years—helping to shift the organisation, people, process, and information technology. (more…)

So often we treat the 'Agile' methodology as an 'outside-in' phenomenon, an external change that needs to be imposed on us by the 'powers that be'. We 'objectify' it and perceive it as something that lives outside of us as individuals. (more…)

Have you ever been stuck in your business analysis career and not know what to do, but you know you want a change? Guess what? You are not alone. (more…)

A Mastermind is when humble people, playing their game at a higher level, come together in a mindset of excellence.
It's about smart people discussing, sharing, teaching and learning and everyone in the Mastermind gets smarter together. (more…)

Through the pervasive use of communication technology, users often find themselves constantly connected to others to such an extent that a mind-set of permanent connectedness develops. (more…)

Academic research has shown that the brain is able to process, retain and recall visual information more quickly, accurately and consistently than when the same information is expressed solely in words (whether written or spoken). (more…)

Typically, when organisations adopt Agile, they focus on the IT teams and specifically only the software development teams. This causes local optimisation and global sub-optimisation and does not consider the entire system in which the solution, product or service needs to be built. (more…)

Technology has ensured that we have a never-ending cycle of change being brought into our lives as consumers. This surge in rapid and constant innovation is why business analysis has been moving up in the ranks of most sought-after skillsets in the market. (more…)

One of the fundamental principles that I teach all my Business Analysis students is to ask the right questions. This is not limited to open-ended or close-ended questions if the question is a leading question or even if it (more…)

The ability to elicit and communicate clear, unambiguous requirements is key to the BA role. However, when requirements are expressed solely in verbal form, whether written or spoken, the risk of ambiguity and confusion remains. (more…)

A digital twin is a replica of a business process that not only enables the analysis of the current performance of the process but also helps reimagine how the process will perform in changing circumstances. (more…)

This session will provide the opportunity to apply simple yet powerful techniques using pen and paper as they are discussed! With communication and collaboration being key to project delivery (more…)

Bob Dylan famously sang, "The Times They Are A-Changin". For business analysis practitioners we are have become used to change, but what does it mean for our roles. How are they a-changin? (more…)

Do you believe that you base your decisions on objective analysis and robust data? Guess again!
Our brains, while powerful and creative, can also be quite lazy. (more…)

Games have been around almost as long as human civilisation. Games, like civilisation, evolved to fit man's ambitions and meet his needs. Games have recently spawned the field of gamification, a discipline (more…)

Have you ever been stuck in your business analysis career and not know what to do, but you know you want a change? Guess what? You are not alone. (more…)

Academic research has shown that the brain is able to process, retain and recall visual information more quickly, accurately and consistently than when the same information is expressed solely in words (whether written or spoken). (more…)

One of the fundamental principles that I teach all my Business Analysis students is to ask the right questions. This is not limited to open-ended or close-ended questions if the question is a leading question or even if it (more…)

This session will provide the opportunity to apply simple yet powerful techniques using pen and paper as they are discussed! With communication and collaboration being key to project delivery (more…)

Globally, we are facing extraordinary times that are accelerating higher levels of uncertainty and anxiety. The aggressive rate of change has resulted in some people working from home, attending church online (more…)

So often we treat the 'Agile' methodology as an 'outside-in' phenomenon, an external change that needs to be imposed on us by the 'powers that be'. We 'objectify' it and perceive it as something that lives outside of us as individuals. (more…)

Through the pervasive use of communication technology, users often find themselves constantly connected to others to such an extent that a mind-set of permanent connectedness develops. (more…)

Technology has ensured that we have a never-ending cycle of change being brought into our lives as consumers. This surge in rapid and constant innovation is why business analysis has been moving up in the ranks of most sought-after skillsets in the market. (more…)

A digital twin is a replica of a business process that not only enables the analysis of the current performance of the process but also helps reimagine how the process will perform in changing circumstances. (more…)

The business analysis profession has been pivotal in serving business for almost thirty years—helping to shift the organisation, people, process, and information technology. (more…)

A Mastermind is when humble people, playing their game at a higher level, come together in a mindset of excellence.
It's about smart people discussing, sharing, teaching and learning and everyone in the Mastermind gets smarter together. (more…)

Typically, when organisations adopt Agile, they focus on the IT teams and specifically only the software development teams. This causes local optimisation and global sub-optimisation and does not consider the entire system in which the solution, product or service needs to be built. (more…)

The ability to elicit and communicate clear, unambiguous requirements is key to the BA role. However, when requirements are expressed solely in verbal form, whether written or spoken, the risk of ambiguity and confusion remains. (more…)

Bob Dylan famously sang, "The Times They Are A-Changin". For business analysis practitioners we are have become used to change, but what does it mean for our roles. How are they a-changin? (more…)

Make no mistake about it: disruption, interruption and the forces of change resulting from the confluence of megatrends and technological advancements such as those we are witnessing today, (more…)

Do you believe that you base your decisions on objective analysis and robust data? Guess again!
Our brains, while powerful and creative, can also be quite lazy. (more…)

Trust is crucial for optimal stakeholder engagement. But what does it really mean to be a ‘trusted advisor’? It is one thing to articulate professional trustworthiness in terms of behavioural (more…)

Thomas Edison wrote "The value of a good idea is in using it". In order for an idea to be usable, we have to bring it down to a realistic and tangible base. Being able to move an idea or thought from an abstract (more…)

In today’s volatile world, teams are under more pressure to deliver innovative solutions that not only meet customers’ expectations but exceed them. BAs are the catalyst that brings teams together to ensure a shared (more…)

While many practical insights about trust apply across markets and varying scenarios, in practice, trustworthiness is context-sensitive. Like beauty, trustworthiness is, in many ways, in the eye of the beholder. (more…)

Digital Transformation spans across four domains: business processes, business model, domain and organization. Let's look at an organization that manually executes its Order-to-Cash process. (more…)

Building successful solutions to solve an organization’s complex problems requires the ability to work through chaos. As per the ‘cone of uncertainty’, the ambiguity is the highest in the early stages of the solution lifecycle. (more…)

We hear a lot about mindfulness these days. More and more organisations are recognising the benefits of mindfulness programs to improve productivity and reduce staff stress. (more…)

As analysts, we measure requirements against a set of characteristics to determine eligibility, and this usually means that we should end up with a solid list of requirements. But is this all there is to managing requirement risk? (more…)

Learn the art of achieving mastery in any subject through better learning techniques and adapting to a systematic framework to effectively seek, sense and share your knowledge. (more…)

At their core, Business Analysis and Agile are a mindset to solve problems and deliver value. Methods, techniques and practices are necessary to transform the potential of these powerful mindsets into the reality of successful results. (more…)

Diversity, Equity and Inclusion (DE & I) has been a hot topic for quite a few years now. Better an even hotter topic right now. Many organizations are placing a focus on diversity and Inclusion initiatives like never before (more…)

Agile Transformations are difficult. Aside from the large cultural shifts, in our work as BA's, it places a completely different set of stresses on the analysis capability within a team. (more…)

“He who asks a question remains a fool for 5 minutes, he who does not ask a question remains a fool forever!” Taken from a Chinese proverb and do not let this be you.
Do you have questions about certification? (more…)

The presentation is focused on the use of templates by Business Analysts. Courses are often centred around training BA's on how to complete a template such as Business Case, BRD and Functional Specifications to name a few. (more…)

The world is changing, and changing fast. The big will not beat the small anymore, it will be the fast beating the slow. In a constantly changing and rapidly evolving world, organizations need to become more responsive (more…)

It's sometimes easy to say words, or to say what you feel others need to hear, but do your actions match your words. Do you have a diverse project team? Are you accepting of the difference in thoughts, perspectives and skills? (more…)

Trust is crucial for optimal stakeholder engagement. But what does it really mean to be a ‘trusted advisor’? It is one thing to articulate professional trustworthiness in terms of behavioural (more…)

While many practical insights about trust apply across markets and varying scenarios, in practice, trustworthiness is context-sensitive. Like beauty, trustworthiness is, in many ways, in the eye of the beholder. (more…)

We hear a lot about mindfulness these days. More and more organisations are recognising the benefits of mindfulness programs to improve productivity and reduce staff stress. (more…)

At their core, Business Analysis and Agile are a mindset to solve problems and deliver value. Methods, techniques and practices are necessary to transform the potential of these powerful mindsets into the reality of successful results. (more…)

“He who asks a question remains a fool for 5 minutes, he who does not ask a question remains a fool forever!” Taken from a Chinese proverb and do not let this be you.
Do you have questions about certification? (more…)

It's sometimes easy to say words, or to say what you feel others need to hear, but do your actions match your words. Do you have a diverse project team? Are you accepting of the difference in thoughts, perspectives and skills? (more…)

In today’s volatile world, teams are under more pressure to deliver innovative solutions that not only meet customers’ expectations but exceed them. BAs are the catalyst that brings teams together to ensure a shared (more…)

Building successful solutions to solve an organization’s complex problems requires the ability to work through chaos. As per the ‘cone of uncertainty’, the ambiguity is the highest in the early stages of the solution lifecycle. (more…)

Learn the art of achieving mastery in any subject through better learning techniques and adapting to a systematic framework to effectively seek, sense and share your knowledge. (more…)

Agile Transformations are difficult. Aside from the large cultural shifts, in our work as BA's, it places a completely different set of stresses on the analysis capability within a team. (more…)

The world is changing, and changing fast. The big will not beat the small anymore, it will be the fast beating the slow. In a constantly changing and rapidly evolving world, organizations need to become more responsive (more…)

Thomas Edison wrote "The value of a good idea is in using it". In order for an idea to be usable, we have to bring it down to a realistic and tangible base. Being able to move an idea or thought from an abstract (more…)

Digital Transformation spans across four domains: business processes, business model, domain and organization. Let's look at an organization that manually executes its Order-to-Cash process. (more…)

As analysts, we measure requirements against a set of characteristics to determine eligibility, and this usually means that we should end up with a solid list of requirements. But is this all there is to managing requirement risk? (more…)

Diversity, Equity and Inclusion (DE & I) has been a hot topic for quite a few years now. Better an even hotter topic right now. Many organizations are placing a focus on diversity and Inclusion initiatives like never before (more…)

The presentation is focused on the use of templates by Business Analysts. Courses are often centred around training BA's on how to complete a template such as Business Case, BRD and Functional Specifications to name a few. (more…)